Akermon Rossenfeld

Unpaid invoices can be a serious obstacle for small business owners. They interfere with cash flow, slow down growth planning and they often create unnecessary stress. Although flexible payment terms may help to attract clients, it is necessary to ensure that those terms are observed. Collection of outstanding payments requires a means of persistence, professionalism and strategic follow up. Here are six good ways that will enable you to regain unpaid invoices and have a good financial basis for your business. 1. Communicate Promptly and Professionally The first procedure that should always be established – once an invoice is overdue – is clear and respectful communication. Sometimes finding such an invoice means nothing to the clients, and a gentle reminder can lead to immediate action. Contact via a concise and business-oriented email or telephone message talking about the invoice number, payment due date, and the amount outstanding. Do not use accusing language, but instead concentr...

Akermon Rossenfeld is changing debt collection through the strategic use of modern technology and it doesn’t have to be a relic of the past. If you’re still depending on manual calls and outdated spreadsheets, it might be time to revisit how the process works.  Akerman Rossenfeld has relied on innovation to make debt recovery efficient based on the needs of the clients and compliant. Here are five ways technology is ready to transform the way you manage collections. 1. Automated Workflows for Speed of Action You no longer need to spend hours manually following up with accounts. Automated workflows can issue payment reminders, escalate cases based on timelines, and issue emails or SMS messages without any work on your part. This allows your team to focus on high-level strategy while ensuring no one slips through the cracks. 2. AI Account Scoring Debtors are not all treated equally, nor should they all be treated the same, wasting resources. AI and machine learning can score account...